Gerneral FAQ

 

We can provide samples. But customers should be responsible for the basic cost and international freight. The delivery time is around 10 days after we confirm customer’s payment.
As to the products of low value like hooks, swivels,snaps ,we can offer free samples if we have stock.  we can send them by China Post, but the delivery time is around one month.

Yes, in order to get better cost controls,we request MOQ for customer’s order. Usually 10000pcs each size for terminal tackles.

Payment welcome T/T, West Union and Paypal.

Our product raw material is copper and stainless steel material, which can be kept in a natural condition for a long time, but avoid light for a long time, it will affect color effect.

OEM order is warmly welcomed always.

Usually, If customers haven’t special request, We used polybag for inner packing, 500 or 1000pcs each bag, Outside used carton. Of course,  we accepted your own branded packaging or special packaging request also. We will confirm this with you in advance.

Usually, lead time need 30 days, but if factory have stock, it will be advance delivery.
About Shipment,  we recommend customers shipping by express (FedEx, DHL, UPS, TNT) for small order, this is a fast way of transportation, and of course, it is the most expensive. Ocean or airline available also. Don’t worry, we will take care of it.

Yes,if there is any quality problem for the product,you must contact us in 7days after you received the goods,we need you to take a photo to us.After our confirm,we will offer full refund or resend.

Six Easy Steps To Order From Terminalpro

 

If you have other questions, Please contact us directly, We are willing to help you.